Politica de expediere
Shipping Policy
At Boxzora, we want to make sure your order arrives safely and without unnecessary delays. We keep our shipping process simple and provide tracking information once your order has been dispatched.
We offer free shipping worldwide on all orders, with no minimum purchase required.
Shipping Destinations
We ship orders to customers worldwide.
Order Processing
Processing Time: 1–2 business days (Monday–Friday)
Once your order has been processed, it will be prepared and handed to the appropriate delivery carrier.
Delivery Times
- Processing Time: 1–2 business days
- Transit Time: 6–10 business days
- Estimated Total Delivery Time: 7–12 business days
Delivery times are estimates and may vary depending on the destination, customs procedures, weather conditions, or carrier delays.
Shipping Costs
Free Shipping
All Boxzora orders include free standard shipping worldwide, with no minimum purchase required.
Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number.
Tracking information may take 1–2 business days to update after dispatch. Short delays in tracking updates are normal.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at contact@boxzora.com so we can investigate the shipment with the carrier.
If the carrier confirms that your package has been lost in transit, we will provide either:
- A replacement shipment, or
- A full refund.
Pickup Points & Missed Deliveries
If your order is delivered to a pickup point, delivery costs remain fully covered by us.
If a parcel is not collected and is returned to us, a €25 handling fee may be deducted from your refund to cover return shipping costs.
Contact Information
Store Name: Boxzora
Main Business Address
53 King St, Manchester M2 4LQ, United Kingdom
Social media: Faceobok
Phone: +34 639 12 11 49
Email: contact@boxzora.com
Customer Support
Monday – Sunday
08:00 – 18:00 (GMT+1)
We aim to reply within 24 hours.